Buy on www.ilovebike.it is easy and secure! You can choose between three types of payment:

  • Credit Card (Visa, Mastercard, Maestro...)
  • PayPal / Post Pay / Credit cards (Account Pay Pal, Visa, Mastercard, Visa Electron, Poste Pay Card, American Express, Prepaid Cards)
  • Bank Transfer
  • Scalapay 

If you buy with Scalapay you receive your order immediately and pay in 3/4 instalments. You acknowledge that the instalments will be assigned to Incremento SPV S.r.l., related parties and their assignees, and that you authorise such assignment."

Payments:


  • Credit Card

(VISA, MasterCard, Maestro, JCB, American Express, Diners). The payment is made directly on the portals https Pay X CartaSi, and the data of your credit card will be transferred safely directly on the portals X Pay Card Yes

The system is equipped with all existing security protocols (3D Secure - Verified by Visa, MasterCard SecureCode and CV2), which guarantees that no one can in any way to read the information sent over the Internet. Ilovebike.it will not be aware of the details of your credit card.
  • PayPal / Post Pay / Credit cards "Recommended" (Mail: info@ilovebike.it)


One of the most common methods now on the internet for online purchases. Users who already have a Paypal account can make the payment through the wizard on the site.

And 'possible to pay by credit card or Post Pay by selecting the payment via PAYPAL and once you open the screen, select "Do not have a Pay Pal account?", And then proceed with the purchase by credit card, etc. .. you can select to pay by credit card through PAYPAL even without being registered.

PAY IN ALL QUIET 'THROUGH PAYPAL IN A SIMPLE AND SAFE EVEN WITH CREDIT CARD, NOT' NEED TO HAVE A PAYPAL ACCOUNT!

  • Bank Transfer

By choosing this type of payment, after confirming the order. At the moment of the account (the period can vary from 1 to 3 working days depending on the banks and by the time the transfer is processed by the same) will be given during the order. To expedite your shipment please send an e-mail and attach the transfer receipt to the fax just made 0541-1642155.

You receive the bank details in the order confirmation email.

Time and Shipping Costs:

Where deliver: in ALL THE 'EUROPEAN UNION!


Courier

Shipping to Italy is performed by GLS - is a fast and reliable courier - using the service GLS Express Courier 24/48 normally the goods ordered will be at your door within 24 or 48 hours after the order.

Ship to Europe made in in 5/7 working day  and the rest of the world is carried out by SDA or Exportbox - fast and reliable international couriers. Of the package is traceable to the destination.

When the goods are delivered is also recommended, to check the reliability and integrity. Any damage or lack of reserve parcels must be reported immediately by the transport document, dandocene contextual communication by e-mail. Only in this way we can proceed to the partial or total replacement of products.

Ale Bike Alessandro molars can not be considered as responsible for the consequences caused by any delay in delivery or damage to the goods during the carriage by the courier. Ale Bike Alessandro molars can arrange to replace the damaged parts just in case the parcel is damaged and the recipient agrees to the pack with reserve.

We recommend that you leave us your telephone number to which you are definitely achievable for the sole purpose of an eventual contacted by the courier in case of problems with the delivery.
Shipping costs for Italy

Shipping is free for orders over € 89.00 *

For orders under € 89.00 shipping cost is 7,90 for any order

With only 3 € extra you can choose the delivery service by SMS notice to enable you to a call from the courier prior to delivery either at home or in the workplace.

Shipping costs to the EU

The shipping cost from a minimum of 15,00 and varies according to the country where the goods to be shipped. The shipping cost is calculated automatically by the system. The company Ale Bike Alessandro Molars reserves the right to refuse the order when problems occur with the shipping country of destination of the goods. In some states it is expected to pick up by hand at the point closest to the shipping area concerned. Contact us for any information.

NB. For the shipment of bicycles in Europe, the company Alessandro Molars reserves to refuse the order at any time.

When the goods are delivered is also recommended, to check the reliability and integrity. Any damage or lack of reserve parcels must be reported immediately by the transport document, dandocene contextual communication by e-mail. Only in this way we can proceed to the partial or total replacement of products.

Ale Bike Alessandro molars can not be considered as responsible for the consequences caused by any delay in delivery or damage to the goods during the carriage by the courier. Ale Bike Alessandro molars can arrange to replace the damaged parts just in case the parcel is damaged and the recipient agrees to the pack with reserve.
Taxes and Import Duties for shipping non-European countries

Orders sent to destinations outside the European Union countries may be subject to import taxes that must be paid to the local customs authorities. Whether or not the order will be taxed and the amount of duty depends on the value of the order and the country of delivery. The staff at I Love Bike has no way of knowing if they are imposed duties upon receipt of the package and the amount because these figures vary depending on the country of destination. You can contact the customs authorities of the country of destination to get more information.

I Love Bike and the company Molars Alessandro Ale Bike will not be responsible for any duties and taxes to be paid to the customs authorities of the country of destination. Any duties and taxes to be paid shall be paid by the recipient on receipt of the parcel.
Shipping Times


Europe: The goods will be sent by courier or SDA and Export Box will arrive within 10/15 working days.

Italy: shipments are normally made within seven (7) working days from the date you submitted your order, in case of delay in the shipment, the customer will be notified promptly. Deliveries are made Monday through Friday, excluding holidays

For those who chose to pay by bank transfer goods will be delivered after verification of accreditation by our administration. This may result in a few days to wait before the order is (usually it is 2-3 working days from the issue of the transfer). For faster order processing, we suggest you forward us via fax to the number 0541 1642155, or by mail info@ilovebike.it the receipt issued by the bank (specifying the order number and the code CRO).

In the event of inability to fulfill the order in part or in total, you will be immediately alerted / or via email or telephone to take further agreements (provided the opportunity for you to ask for the total or partial cancellation of the order).
Assembly:

All products for sale are assembled, sometimes even partially, to optimize transport. Although the assembly of products for sale is generally available to a user on average experienced Ale Bike Molars Alessandro is always advisable to be assisted by a technician or an expert during assembly. Not all products are supplied with installation manual. Ilovebike.it (Alessandro Ale Bike Molars) is not responsible for the installation of the product and is not liable for damage or injury caused by incorrect mounting of the products sold on this site.

In addition we would like to specify that Alexander Molars Ale Bike is not responsible for minor variations graphic products on the site, as several of the same items can send back slight variations from the photos on the www.ilovebike.it

Prices

The prices listed on the website are in Euros (€) IVA / VAT included in accordance with Article 1, paragraph 100 of the Finance Law for 2008 but do not include delivery charges.

Delivery costs are the responsibility of the customer and are indicated at the end of the order in addition to the selected products. The system will automatically add shipping costs. If the shipment will be provided free of charge.

Availability

All products ordered are usually available at our. Warehouse and are normally dispatched in 3-7 working days.
FOR THE BIKES BEFORE MAKING THE PURCHASE AND 'RECOMMENDED CHECK AVAILABILITY'
For some products such as bicycles, given the peculiarities and the large number of models for sale, taking into account that some models are assembled and painted to order and made of customization desired by the customer, the delivery times may vary between 10 and 20 days, depending on the model chosen and the accessories.
Because of the peculiarity of bicycles and accessories adhesives are subject to change based on availability of the same in the production phase.

In the event that the product is not available, or are expected from the Start times longer delivery, Ilovebike.it (Alessandro Ale Bike Molars) is committed to promptly contact the Customer by e-mail or phone from the date of 'order to inform them of the time required for delivery of the product purchased. The availability indicated on the website (if any) are for information only and do not represent in any case, a contractual obligation.

Customer Service

We are at your disposal for any question or request at e-mail:

info@ilovebike.it

We will reply as soon as possible

information

Tel 0541-600932 Ale Bike Viale Malta 33 Riccione RN ITALY

Monday to Friday: 9.00 - 12.00 / 15:00 to 18:00

Ale Bike Molari Alessandro

Viale Malta RN 33 47838 Riccione ITALY

P.IVA 03255000402

Right of withdrawal, Warranty and Returns

Right of withdrawal

Sales of products via the Internet are governed by Law Decree n. 206 of 06/09/2005 regulating the matter of distance, that is made outside of the business premises. This legislation establishes the right of withdrawal, or the possibility for the consumer to return the product purchased and to obtain reimbursement of expenses incurred. This right is reserved only to natural persons (consumers), so it can not be exercised by legal persons and natural persons acting for purposes relating to their professional activity. To exercise the right of withdrawal must be sent within 14 days from receipt of goods, a registered letter with return receipt to: Alessandro Ale Bike Molars - Viale Malta 33 47838 Riccione (RN) ITALY, or an email to info@ilovebike.it  in which it is his intention to withdraw from the contract, it is also recommended to forward an email to info@ilovebike.it (he always prevail recommended). Once we receive such notification we will contact you to provide you with the return. The only costs are those of your cargo shipment of the product. Please send such notice and do not send back the goods: in fact you will be contacted as soon as possible to be informed on how the address and resend.
The right of withdrawal is lost if the product is not returned intact, namely:

  • absence of the original
  • integral elements of the product
  • damage to the product for reasons other than transportation.


It 'important that the product is returned undamaged and without damage, in its original packaging. As soon as the goods are received and verified its integrity will immediately refund you the price you paid for the item purchased (excluding shipping costs that are borne by the buyer) by bank transfer.

Any refund will be paid to the customer no later than 14 days from the day we are informed about your decision to withdraw from this contract, we reserve the right to temporarily withhold the amount of the refund only if the merchandise has been received at our stores within 14 days from the notification of withdrawal.

Warranty and defects in accordance

All products sold on our site come with a guarantee of conformity by the manufacturer / producer during a period of 24 (twenty four) months from the date of delivery of the product. The warranty applies only to end users. There is no warranty against damage resulting from wear for daily use of the product.
Returning Items are damaged or not

In the case of returning damaged goods during transport or non-compliant because no manufacturing defects, please, after having reported the problem within a maximum period of 3 days from delivery to wait for our communication on how to address and resending goods. In both cases, please make all the material given you complete accessories or any other party, in its original packaging, with no affix labels or stickers. Everything should be inserted in a cardboard box packed well in order to avoid further damage to the packaging and the product. The restitution and costs incurred shall be borne by the customer, the return of the new product and related expenses are borne by us. We strongly recommend to notify us of any defects or damage to the goods within a maximum period of 3 days of delivery of the same by the courier. The customer is therefore requested to immediately verify the integrity and correct functioning of the items purchased as spent that time period will not be able to replace or refund the price paid. Inflatable items should be checked immediately for replacement in the event of defects.

UE web platform for alternative dispute resolution online dispute ODR
We inform all users that according to art. 14 of EU Regulation no. 524/2013, it is available the European Union web platform for the resolution of disputes on-line at the following LINK

Ilovebike.it (Ale Bike Molari Alessandro) reserves the right to make changes to the product at any time without notice. The fact does not entitle claims, reimbursements or claims of any kind.

Jurisdiction: For any problem or dispute regarding purchases on the site ilovebike.it parties elect whom jurisdiction of the courts of the place of residence or domicile of the consumer, if located in Italy, differently  ilovebike.it parties elect whom jurisdiction of the courts of Rimini (Italy).

Making the purchase the customer agrees to the following conditions of sale.

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